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The Hedges Medical Centre
Welcome
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Pasley Road
Leicester
LE2 9BU
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Welcome

Welcome to the Hedges Medical Centre. We serve the area of Eyres Monsell and the surrounding areas, it is a compact practice area with few traffic problems and easy parking for visiting. We have a population of over 5000 patients.

This website has been designed to help you make full use of the many services that our practice has to offer.We offer the following services:

  • General Healthcare
  • Vaccination and Immunisation
  • Travel advice
  • Child Health Surveillance
  • Maternity Services
  • Screening
  • Family Planning and Contraception
  • Asthma and Diabetic checks
  • Women's Health
  • Health Education
  • Minor surgery
  • Warfarin clinic

All staff at our practice work together as a team to provide you with the best possible care. We aim to treat you with courtesy, dignity, and complete confidence.

Our staff group includes the following:

Staff Member

Number(s)

GPs

5

GP Registrars 2

Practice Nurse

2

Health Care Assistant 1

Practice Manager

1

Office Manager

1

Receptionist(s)

5

Secretary

1

 

We hope that you find our website useful, and we welcome any feedback on ways to improve the quality of care we provide. 

 

Practice Leaflet

The Practice Leaflet holds most of the information that you might wish to know about the Practice. The leaflet tells you about the doctors, the surgery times, how we use information, how to make a complaint, what clinics we offer and much more. Please click on Practice Leaflet in the menu bar at the top of the page.
 

GP Interests

Dr Bailey:            Sexual Health and Contraception (IUD fitting)
Dr Ritchie:           COPD (breathing problems), Sexual Health,
                              Contraception  (implants)
Dr Henwood:      Musculoskeletal, Minor Surgery,
                              ENT (ear, nose and throat)
Dr Batchelor:      Trainer for Medical Students and Registrars,
                              Anticoagulation Lead
Dr Farmah:         General Medicine
 
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Patient Participation Reports and Plans 

The Hedges Medical Centre has a lively and commited Patient Group.  In the past the Patient Group has conducted surveys for us and currently finds patients' views through our Friends and Family Test.  Please see the link on the right to find out about the Friends and Family Test.  The results from the test help us to decide on our priorities.   To find out more about the Patient Group please click on the Patient Group button in the menu bar at the top of the page.  For 2016, our priorities have been centred around refurbishment of the building.   The Group also intends to hold fundraising events, a health fair and a community directory update to help with the guidance sessions.

For prevous reports and action plans please see the links below.

Patient Participation Report and Plan 2014 - 2015

Patient Survey Report and Action Plan 2013-14

Patient Survey Report and Action Plan 2012-13


Sharing Medical Information

There are important changes in the way that the NHS shares information about patient records. You can ask for a leaflet at Reception or click on "Sharing Information" on the panel on the right hand side of this page to download a leaflet which will explain the changes and offer choices.
 
 
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Choose Better Campaign

The Choose Better Campaign is designed to advise you what patient services to use when. Please click on the link on the right to access the site.


NHS 111 Service

The new NHS 111 service is now available to all our patients. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones - just dial 111. This service will:
  • replace the old out-of-hours phone number - you should dial 111 if you  
  • need medical advice when the surgery is closed.
  • replace NHS Direct - you should dial 111 if you need health information or advice
  • help you to access the correct local urgent health care service if you need urgent care, at any time.
You can call 111 when you need medical help fast but it's not a 999 emergency. When you call 111, a trained adviser will ask you questions to find out what's wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse.
 
NHS 111 uses Type Talk for people who are hard of hearing, and has interpreters available for callers who do not speak English.You can call 111 from anywhere in England.

When to use it:

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. Call 111 if:
  • you need medical help fast but it's not a 999 emergency 
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call 
  • you need health information or reassurance about what to do next
For less urgent health needs, contact us at the surgery or your local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.
 
Online Services
 
 

 
To request access to online services press any of the buttons above. Or you can ask our receptionists for a form.

Please note, to complete the process you must bring proof of ID showing your current address and photo; such as Passport or Driving Licence, to reception staff.

Please note also that we are unable, at present, to offer access to the 'full medical record' which appears as an option when applying for online services.


Friends and Family Test

 
 
 
 

 
 
 
 
 
 
 
 
 
 
 

 
The new NHS 111 service is now available to all our patients and is available 24 hours a day, 365 days a year.

 
Calls are free from landlines and mobile phones - just dial 111
 

You should use the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

 
 
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